Faqs

When will furniture arrive?

We only source items that are in stock and ready to ship. Items will arrive to your property within 3 weeks.

Does your price cover your travel expenses?

Yes, we pay for our flights and other travel expenses.

Do you order the furniture?

Depends on what package you buy but we can order for you.

What costs am I responsible beyond your service fee?

In addition to our service fee, you will are responsible for the furniture cost and contractors such as painters, wallpaper installers, photographer, etc.

What contractors do you work with?

We work with painters, wallpaper installers, muralists, electricians, movers, furniture builders, wall mounters, string light installers, junk removal, and photographers. We will find and manage all of these contractors for your project.

How long will you be at the property?

We will be on site for one week to manage the furniture installation, decorate and stage, and direct the photoshoot. Before the setup week, we place and track all of the orders, and work with contractors who can complete their work prior to us arriving (painter, muralist, wallpaper installer).

What regions do you design in?

We take clients all of the United States for our remote design service. We travel to most markets for our design and installation service. Inquire to find out if we install in your area.

When should I reach out?

Ideally we would get started while you are under contract. That way as soon as you close on a property, you can order the furniture and design elements.

How long does a project take?

A project period is about 5-6 weeks. When you sign on we give you an exact handoff day. We take the first couple of weeks to conduct market research and create a strategy for your property. We then enter the design phase which takes 2 weeks to source all of the furniture and design your property.

Do you help determine the optimal guest count?

Yes, we study the data to determine the optimal guest count.